Quality Assurance Program

Operational Support Group’s (OSG) SeaPort-e team promotes value engineering and exceptional Task Order (TO) performance throughout its lifecycle. Our management team focus is to integrate Quality Assurance processes at every phase.

OSG’s approach ensures we minimize risks that might impact budget or performance and promote consistent quality in all services we provide. OSG’s SeaPort-e team is committed to:

• Maximizing performance and results.
• Minimizing business risk.
• Utilizing our extensive team experience to meet task objectives.
• Delivering measurable quality benefits.
• Building self-directed, high-performance teams.

OSG is committed to Quality Assurance for all SeaPort-e activities. Our entire team is dedicated to meeting and exceeding customer requirements for all SeaPort-e TO’s. All of OSG’s work closely follows ISO 9001:2008 system standards and procedures to deliver the highest standards of product, process, and service quality. This results in more productivity and less waste. Following the guidelines of ISO 28000, the supply chain security management system standards, also enables OSG to manage potential security issues within the supply chain and implement controls if necessary. OSG also incorporates ISO/IEC 27001 requirements into task processes, thereby reducing business risk and security threats. We are experienced in handling sensitive information and fully recognize the need for controls to address the confidentiality and integrity of information.

Quality Control flows down to every level of our business as part of our overall quality objectives. Working with our partners, OSG is focused on performing at the highest level of quality and consistently meeting all SeaPort-e requirements.